mounts_percent_usage_exceeded – Malware Analysis symantec

On Symantec MAA When you try to Upload file for manual scanning you receive error : mounts_percent_usage_exceeded .

if you check the ma log you will see “Permission denied…. 500 DELETE” . it means that the worker that delete old samples is not not working as it should because of disk full.

The solution : manually delete samples .

From command line run CRUL with the X-API-TOKEN.

you need to retrieve the api from the CLI :

# ma-actions api-key create user apiuser role administrator description "Key for API users" value d3e2555de9072cb302810f4920eaecff

curl -H “X-API-TOKEN:xxxxxxxxxxxxxxxxxxxxxx” -X DELETE https://<ma-server>/rapi/samples/100

or bulk method

for /L %n in (101,1,10000) do curl -H “X-API-TOKEN:xxxxxxxxxxxxxxxxxxxxxx” -X DELETE https://<ma-server>/rapi/samples/%n

if you try to delete sample that no exist you will get this error : 404: not found.

SHMUEL H.

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